Help Center

Frequently Asked Questions

About Ronux

Who are you? What makes Ronux unique?

Where is Ronux located?

How to Contact Ronux?


How do I cancel my orders before I make a payment?

When will my order be processed?

What are the payment methods available?

How can I track my orders & payment?


How long will it take for my order to arrive after I make payment?

Is shipping free?

Do you ship internationally?

What are my shipping options?

Custom Fee

What about customs?


What is your Return policy?

Do you have exchange policy?

Size Guide

What is my ring size?

What is my bracelet size?